Privacy Policy

Effective Date: May 3, 2026

Cyber Grapes (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://cybergrapes.org and use our services.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Account login details

Technical & Usage Data

  • IP address
  • Browser type, device type, and operating system
  • Pages visited, time on site, and navigation behavior
  • Referring URLs and campaign data

Service Data

  • Website content and files hosted through our services
  • Domain registration data
  • Customer support communications

2. Use of Google Analytics and Tracking Technologies

We use Google Analytics and similar tools to understand how visitors use our website and to improve our services.

  • Google Analytics collects information such as pages visited, time spent on pages, and general geographic location (city/state level)
  • This data is aggregated and does not directly identify individual users
  • We may use cookies and tracking technologies to measure traffic, performance, and marketing effectiveness

You can opt out of Google Analytics tracking by using browser settings or tools such as the Google Analytics Opt-out Browser Add-on.

We do not use Google Analytics to collect or store Protected Health Information (PHI).

3. How We Use Your Information

  • Provide and manage services including hosting, domains, websites, and digital marketing
  • Process payments and manage accounts
  • Respond to inquiries and provide support
  • Improve website performance and user experience
  • Communicate important updates related to services
  • Ensure security, prevent fraud, and enforce terms

4. Advertising and Google Ad Grant Compliance

Cyber Grapes may use Google Ads, including campaigns funded through the Google Ad Grant program, to promote services.

  • All advertising is designed to comply with Google Ads policies and applicable regulations
  • We do not use sensitive personal data or health-related information for ad targeting
  • We do not create remarketing audiences based on sensitive categories
  • Ad performance data is collected in aggregate and does not identify individual users

Users are not required to provide personal information to view advertisements or browse our website.

5. HIPAA Considerations

Cyber Grapes provides digital marketing and website services and is not a healthcare provider.

  • We do not intentionally collect, store, or process Protected Health Information (PHI) through this website
  • Users should not submit sensitive medical information through general website forms
  • If we work with healthcare clients, HIPAA compliance is addressed separately through signed Business Associate Agreements (BAAs) where applicable

Any information submitted through this website should be considered general business or marketing communication.

6. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Service Providers: Hosting platforms, payment processors, email systems, and analytics tools
  • Domain Registrars: For domain registration and management
  • Advertising Platforms: Such as Google Ads for campaign performance tracking
  • Legal Authorities: When required by law or to protect our rights

7. Method of Disclosure

  • Secure APIs and encrypted integrations
  • Encrypted payment processing systems
  • Authorized internal access on a need-to-know basis

8. Data Security

We implement reasonable safeguards to protect your information, including:

  • HTTPS encryption across the website
  • Secure hosting environments and firewalls
  • Access controls and authentication systems
  • Regular updates and monitoring

No system is completely secure, but we take appropriate steps to minimize risk.

9. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Meet legal and financial obligations
  • Resolve disputes

10. Your Rights

  • Request access to your data
  • Request corrections or deletion
  • Opt out of marketing communications

Requests can be made through our contact page.

11. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Cyber Grapes
https://cybergrapes.org/contact/